Payment Policy

1. Accepted Payment Methods
At Sozube, we offer various secure payment options to ensure a smooth and easy shopping experience. We accept the following payment methods:

American Express
Apple Pay
Bancontact
Google Pay
Maestro
MasterCard
Visa
Bank transfers (for bulk orders – contact us for more information)

2. Payment processing

Payment must be made at the time of purchase.
Orders are only processed and shipped after full payment is received.
If a payment is declined or fails, the order will not be confirmed.

3. Prices and currency

Our website processes payments in the currencies listed below by country:

Country	Symbol	Currency Name	Code
Belgium	€	Euro	EUR
Australia	$	Australian Dollar	AUD

Prices may change without prior notice.

4. Secure payment processing

Sozube uses SSL encryption and reliable payment gateways to ensure the security of your transactions.
We do not store credit card or payment information.

5. Refunds and chargebacks

Refunds are processed in accordance with our return and refund policy.
Unauthorized chargebacks will be disputed. If you encounter issues, please first contact us at support@sozube.com

6. Fraud prevention

Sozube reserves the right to cancel or suspend orders suspected of fraud or unauthorized activities.
For high-value transactions, additional identity verification may be required.

7. Contact details:

Company name: Sozube (part of vdz.fit)

Business address:
De Bouterstraat 16,7531BP Enschede,Netherlands
Chamber of Commerce number: 86018426
VAT number: NL004178526B45
Email: support@suzube.com
Phone: +316 12725937